Join an award-winning travel design firm led by a principal designer recognized as a top producer in the industry. Our focus is on creating extraordinary, customized travel experiences with attention to detail and unparalleled client service. This role offers a unique opportunity to work closely with the principal designer and gain invaluable insights into the world of luxury travel design.
Associate Travel Designer
As an Associate Travel Designer, your primary role will be to provide day-to-day support to the Principal Travel Designer, responding to incoming requests and assisting in managing client needs. The goal of this position is to enhance the Designer’s efficiency, enabling them to focus on growing their business and providing exceptional service to their clients.
Each day will be unique, requiring strong communication and time management skills, flexibility, and teamwork to ensure quality service and timely support.
Each day will be unique, requiring strong communication and time management skills, flexibility, and teamwork to ensure quality service and timely support.
Key Responsibilities
You will complete a variety of tasks as requested by Travel Designers, including but not limited to:
You will complete a variety of tasks as requested by Travel Designers, including but not limited to:
- Client Support & Reservations
- Perform hotel rate checks and confirm amenities.
- Confirm travel reservations and itinerary components (air, hotel, car, DMC, tour operators) with clients and suppliers.
- Liaise with hotel concierges to make dining, spa, activity, and ground transportation reservations.
- Research and provide destination, culinary, and activity recommendations.
- Itinerary & Profile Management
- Create detailed client itineraries using our preferred application (Tern).
- Build, maintain, and quality-check client profiles in the CRM system.
- Contact hotels prior to client travel to communicate preferences, confirm amenities, and ensure VIP treatment.
- Administrative Support
- Assist with supplier invoicing and coordinate with the accounting department (Sion).
- Research travel insurance options and prepare quotes.
- Submit air quote requests and gather options/pricing for Travel Designer review.
- Create and maintain spreadsheets for client tracking purposes.
- Provide backup support for Travel Designers while they are out of the office or traveling.
- Generate professional internal and external correspondence.
- Collaboration & Development
- Attend virtual meetings (Zoom or Google Meet) and client/team calls.
- Follow processes, procedures, and program guidelines to complete tasks efficiently.
- Proactively seek out areas where additional support might be needed.
- Uphold our Core Values: Excellence, Teamwork, Innovation, Integrity, Respect, and Fun.
Technical Skills
- Proficiency in MS Office Suite, Google Suite, Zoom, and other related technologies.
Additional Requirements
- Ability to work 9 AM – 5 PM EST, five days per week.
- Bachelor’s Degree or equivalent work experience.
- Prior travel industry experience is a plus.
- Some travel required 1-2 times a year for team events)
Position Overview
This is an entry-level position, ideal for candidates eager to gain hands-on experience in the travel industry. Consider this role a paid apprenticeship, designed to provide valuable training and insights into the field. The initial commitment is a minimum of 18 months, with the potential to continue based on mutual satisfaction and performance.
For those who excel, there are growth opportunities within our company. Successful Associate Travel Designers can advance to an Independent Contractor position or transition to a Staff Designer role after mastering their responsibilities.
This is an entry-level position, ideal for candidates eager to gain hands-on experience in the travel industry. Consider this role a paid apprenticeship, designed to provide valuable training and insights into the field. The initial commitment is a minimum of 18 months, with the potential to continue based on mutual satisfaction and performance.
For those who excel, there are growth opportunities within our company. Successful Associate Travel Designers can advance to an Independent Contractor position or transition to a Staff Designer role after mastering their responsibilities.
What You’ll Gain:
- Hands-on mentorship from a top producer in the luxury travel industry.
- Comprehensive knowledge of travel planning, including designing itineraries, managing logistics, and building client relationships.
- Exposure to top-tier suppliers, destinations, and unique travel experiences.
- A strong foundation to launch your career in the luxury travel industry.
Application Process:
If you’re passionate about travel, eager to learn, and excited about this unique opportunity, we’d love to hear from you! Please send your resume and a cover letter detailing your interest in the position and why you’re a great fit to [email protected].
If you’re passionate about travel, eager to learn, and excited about this unique opportunity, we’d love to hear from you! Please send your resume and a cover letter detailing your interest in the position and why you’re a great fit to [email protected].
Join us and embark on a journey to create unforgettable experiences while launching your career in the luxury travel industry!
